Privacy Policy

We collect several different types of information for various purposes to provide and improve our Services to you.

Types of Data Collected:

a. Personal Data You Provide to Us:

• When you use our contact forms, request a quote, subscribe to our newsletter, or otherwise communicate with us: We may collect your name, email address, phone number, company name, job title, and the content of your messages.
• When you register for an account or use our software services (if applicable): We may collect username, password, payment information (processed by third-party payment processors), and usage data related to the service.
• When you apply for a job: We may collect information provided in your resume, cover letter, and during the application process.

b. Data We Collect Automatically (Usage Data & Cookies):

• When you visit our website: We may collect information automatically from your device, including your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and the dates/times of your visits.
• We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Please refer to our Cookie Policy for detailed information.

c. Information from Third-Party Sources (If applicable):

• We may receive information about you from other sources, such as public databases, joint marketing partners, social media platforms, or other third parties, if you have given them permission to share your information with us or if it is publicly available. [TODO: Be specific if you actually do this.]

SaTechs Solutions uses the collected data for various purposes:

• To provide, operate, and maintain our Services.
• To improve, personalize, and expand our Services.
• To understand and analyze how you use our Services.
• To develop new products, services, features, and functionality.
• To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes (with your consent where required).
• To process your transactions and manage your orders (if applicable).
• To send you technical notices, updates, security alerts, and support messages.
• For compliance purposes, including enforcing our Terms of Service, or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency.
• To prevent fraud and ensure the security of our Services.
• For job application processing.

If you are from the European Economic Area (EEA) or another jurisdiction with similar data protection laws, SaTechs Solutions's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. We may process your Personal Data because:

• We need to perform a contract with you (e.g., to provide our Services).
• You have given us permission (consent) to do so (e.g., for marketing communications).
• The processing is in our legitimate interests and it's not overridden by your rights (e.g., for fraud prevention, network security, improving our Services).
• To comply with the law (e.g., legal obligations, court orders).

We do not sell your Personal Data. We may share your information in the following situations:

• With Service Providers: We may share your personal information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., payment processing, data analysis, email delivery, hosting services, customer service, marketing efforts). These service providers are contractually obligated to protect your data and use it only for the purposes for which we disclose it to them.
• For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
• With Business Partners (with your consent): We may share your information with business partners to offer you certain products, services, or promotions, but only if you have opted into such sharing. [TODO: Specify if you do this.]
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency), or to protect the rights, property, or safety of SaTechs Solutions, our users, or others.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

If you are located outside [Your Company's Country, e.g., Kenya] and choose to provide information to us, please note that we transfer the data, including Personal Data, to [Location of your servers/primary operations, e.g., Kenya or USA if using US-based cloud providers] and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. SaTechs Solutions will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. These measures aim to prevent unauthorized access, disclosure, alteration, or destruction of your data. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information. These may include the right to:

• Access, update or delete the information we have on you.
• Rectification if that information is inaccurate or incomplete.
• Object to our processing of your Personal Data.
• Request that we restrict the processing of your personal information.
• Data portability (request a copy of your information in a structured, machine-readable format).
• Withdraw consent at any time where SaTechs Solutions relied on your consent to process your personal information.
• Lodge a complaint with a Data Protection Authority about our collection and use of your Personal Data.

To exercise any of these rights, please contact us at dpo@satechssolutions.com. We will respond to your request in accordance with applicable data protection laws. We may need to verify your identity before responding to such requests.

Our Services are not intended for use by children under the age of 13 (or a higher age threshold if specified by applicable law in your jurisdiction). We do not knowingly collect personally identifiable information from children under this age. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. For material changes, we may provide more prominent notice (such as by email notification).

If you have any questions about this Privacy Policy, your data protection rights, or our data practices, please contact us:

• By email: dpo@satechssolutions.com
• By visiting this page on our website: https://satechs-solutions.vercel.app/contact
• By mail: 001 Tudor, Mombasa, Kenya